1. Cancellation Policy

• Timing: Customers may cancel their order within 24 hours of purchase for a full refund.
• How to Cancel: To cancel an order, please contact our customer service team via email or phone with your order number.

2. Refund Policy

• Eligibility: Refunds are available for products that are defective or not as described.
• Return Process:
  • Customers must request a return within 1 days of receiving the product.
  • Items must be unopened and in their original packaging to qualify for a refund.
• Refund Method: Refunds will be processed to the original payment method within 7-10 business days after we receive the returned item.

3. Non-Refundable Items

• Certain items may be non-refundable, such as:
  • Gift cards
  • Downloadable software products
  • Opened or used products

4. Exchanges

• If you receive a defective or incorrect item, you may request an exchange within 30 days of receipt.

5. Customer Support

• For any questions regarding our refund and cancellation policy, please contact our customer support team.